What do you look for when you take your children to see Santa? With the myriad of opportunities available these days, I like to think it’s getting easier to find one that speaks to all your child’s needs, whatever they are.
For us, it’s important that there’s no pointless hanging around and even less that there’s any queuing. Oscar’s Autism isn’t massively sensorially based, but he does need to be able to move as much as possible and queuing just makes no sense to him (I often wonder if he’s really British at all 😉 Joke!), to the point it can make him anxious. He also struggles to concentrate for long periods of time on one thing, preferring lots of small activities to one big one.
So when we were invited to come and meet Santa at Marwell Zoo the description they gave to us ticked lots of our boxes straight off. No queuing, no pointless hanging around and plenty of activity. It sounded too good an opportunity to pass up.
Meeting Santa at Marwell Zoo is a real event. We’re not talking just chatting to a big man in a red suit and white beard, it’s a whole experience. We were well prepped as to what to expect and couldn’t have had a better time. We arrived at the zoo before our allotted time, which gave us time to go round beforehand. I think Oscar would have been heartbroken if we’d gone all the way to the zoo and not seen the animals, Santa or no Santa, so we were really grateful that our ticket included entrance to the zoo. However, it doesn’t have to be, if you’d rather just visit for the Christmas experience.

We made our way round the park in a loop, ending up at Marwell Hall and ready to start our Santa Experience. The visit was broken into sections, which while very clear, flowed brilliantly:
Join the elves in Magical Marwell Hall and warm yourself with a glass of mulled wine or blackcurrant and a festive treat.
We were welcomed to the perfectly beautiful Marwell Hall, by a team of elves, all dressed to the nines and all who seemed to have been thoroughly briefed on Oscar’s Autism and his needs, which was a wonderfully thoughtful touch. We got our drinks and Oscar had a mince pie before taking a real shine to one of the elves’ outfits. Mistletoe really earned her Nice badge that day by removing her shoes, apron and hat and letting Oscar try them on. Baring in mind this is the boy that doesn’t really do dressing up, he had a whale of a time! He was so happy, it bought a tear to my eye and we hadn’t even seen Santa yet!


To amuse the children while we waited for everyone to arrive there was a touch screen Naughty and Nice list for the children to check, which I though was a really clever touch, especially as the children could find their own names on the Nice list and their favourite super villain on the Naughty list!
Be charmed by Mrs Claus whilst she reads the enchanting tale of ‘The animals that saved Christmas’
I had explained to the staff beforehand, that Oscar was unlikely to sit and listen to a story. They couldn’t have been more understanding and suggested that we skip that part of the experience if we wanted to. However, on the day we decided to give it a go. The staff were prepared for him to leave at any point, which was very reassuring.
Mrs Claus was waiting for us in a gorgeous ‘woodland grotto’ complete with trees, snow, toadstools and tree stump cushions. She proceeded to read a beautiful Christmas story, set at the zoo and based around the animals, which was a clever touch. And blow me if Oscar didn’t sit with the other children and listen to part of the story. OK, he didn’t make it the whole way through, but by allowing him to move around as and when he needed he lasted for at least 3/4 of the story. It blew my mind!

Create your own Christmas cone tree
If Oscar had surprised me in the previous two sections, how he reacted in the craft based activity amazed me. We were lead into yet another beautifully decorated room, laid out with everything needed to make ice cream cone Christmas Trees. I expected him to just choff the sweets and ignore the craft, but I need to stop underestimating my boy. He sat and happily made a beautiful tree. As did mummy! The elves then wrapped them in cellophane and ribbons and when we were ready lead us to the main event!


Meet Santa in his sparkling grotto and receive a special gift
We had agreed with the park beforehand that Oscar would be the first child to go and see Santa, to avoid any prolonged waiting and they were as good as their word. The whole team knew Oscar was to go first and again their communication was much appreciated. We were lead into another room, where Oscar was shown a curtain to pull back to reveal Santa’s grotto. It really was magical! After a quick peek he ran into the room and whilst he didn’t seem blown away by the fact that the big FC was sat there on a throne, he did go and chat with him, after having a look around the room.

I really feel the ‘Santa’ can make or break an experience like this and Marwell’s Santa was fab. He spoke to Oscar like you would expect, but I got the feeling he’d also been briefed on Oscar’s needs as he didn’t seem phased by Oscar’s apparent lack of interest. He didn’t ask for a hug or for Oscar to sit with him (although at one point Oscar chose to go and sit next to him) and he didn’t seem upset when Oscar’s most pressing question was “Where’s the presents?”. Love him. He didn’t mean “wheres my present?” (well not completely), it’s just you very rarely see Santa without presents in books and films do you? And he’s a literal thinker my boy. Santa happily handed over a gift, which we let Oscar open immediately. And when Santa asked for high five, Oscar happily obliged. It was fantastic!


The only thing I wished I’d done differently was taken the boy camera. Much of the experience was dimly lit and my iPhone photos just don’t do the day justice. We did however purchase two of the official photos of Oscar meeting Santa, which I thought were great value. Both were printed and framed in a carboard sleeve as you would expected, but we were also given hi res digital copies. All for £10.


Thoughts
Would I go back? Totally. If the staff were as understanding and well briefed as this time, I’d be there in a shot. Oscar loves Marwell and has done for years. Who wouldn’t want their child to meet a real childhood icon in their favourite place in the world?
We had such a lovely day and we really did make a whole day of it. Although I do fear it’s kind of ruined shopping centre Santa’s for us for life 😉

Thank you so much to Marwell for the invitation to meet Santa.
I was not paid to write this review and as always all opinions are my own.